So, you’re thinking of integrating your Authorize.Net to Chargeback? That’s great! Here are the steps that will help you complete this objective. Before we start, make sure that you’re currently logged in your Auth.Net as you read these instructions (It’ll definitely help out in Step 4 and onward):
1. Head to the ‘+Integrations’ Page
When you login to Chargeback, click on the ‘+Integrations’ tab. This will take you to the Integrations page, where you can integrate your eCommerce platforms and payment gateways with the Chargeback App. Click on the ‘+Connect’ button in the Auth.Net section.
2. Click on ‘New Connection’
Whether this is your first or fifth Auth.Net account, the process remains the same. Simply click on ‘New Connection’ in order to integrate your new account.
3. Two Methods; One Connection
You can integrate your Auth.Net account with one of two methods. We recommend that you use the OAUTH method. OAUTH allows us to seamlessly have access of all your data, which allows you to receive fast and thorough records of your disputes and chargebacks.
You are free to use the Web Portal method. But this article will explain how to connect your Auth.Net account via OAUTH. That being said, click on the OAUTH tab, which is located right next to the ‘Instructions’ tab.
4a. OAUTH Step 1: Account Permissions
Now, here’s a friendly reminder to login to your Auth.Net account (3...2...1...). In your Auth.Net account, go to your ‘User Account’ and make sure it is giving Chargeback full permission to access its data. You’ll know it’s giving us full permission by displaying a red ‘X’ all over your User Account. If it does not, or if it partially does, make the necessary changes until it’s raining red X’s.
4b. Transaction Details API Enabled
Now, we’re going to need some tokens in order to securely access your data. In your Auth.Net account, go to ‘Security Settings’. Then click on ‘Transaction Details API’ and add your security answer. Click on ‘Enable’, and now we’re ready to access Auth.Net.
4c. Fraud Setting for IP
The last step is to check if your Auth.Net account has Whitelisting set up. If not, click on ‘Tools’ and then click on ‘Fraud Detection Suite’. Enable Whitelisting if it not yet set up. Once you have Whitelisting, please add our IP addresses: 18.104.22.168, 22.214.171.124
5. That’s It! Glad We Can Do Business With You
Let us know if there is anything else you’d like to know.